Possible Errors and Troubleshooting Wireless Access Point on Windows 10

Question 1. After Windows restarts, the Wi-Fi hotspot doesn’t turn on.

Answer 1. To restore the wireless network, run the hosted network with the command:
netsh wlan start hostednetwork
You don’t need to re-enter the network name and password.

Question 2. When attempting to initiate a hosted network, the message "The Wireless AutoConfig Service (wlansvc) is not running. The hosted network couldn’t be started" is displayed.

Answer 2. Run WLAN AutoConfig service from services.msc console or the command prompt:
net start WlanSvc
and start a virtual access point once again.

Question 3. While starting the network, the error message "The hosted network couldn’t be started. The group or resource is not in the correct state to perform the request operation" is encountered.

Answer 3. Ensure your Wi-Fi adapter is activated. Next, open Device Manager, access the View menu, and opt to display hidden devices. Locate the "Microsoft Hosted Network Virtual Adapter" within the network adapters section and activate it. If this step does not resolve the issue, execute the following commands individually:

netsh wlan set hostednetwork mode=disallow
netsh wlan set hostednetwork mode=allow

After that re-create the hotspot:

netsh wlan set hostednetwork mode=allow ssid=Hotspot key=ZiZiPass
netsh wlan start hostednetwork

Question 4. How to check the status and settings of an access point?

Answer 4. netsh wlan show hostednetwork

Question 5. How to temporarily turn off or permanently delete a virtual hotspot?

Answer 5. To stop an access point, run the command:
netsh wlan stop hostednetwork

To delete a hotspot in Windows 10 (SSID and network password are deleted), do the following:
netsh wlan set hostednetwork mode=disallow

Question 6. The device connects to a Wi-Fi hotspot, but there is no Internet access.

Answer 6. Verify the DNS server settings on your device by manually specifying the address of the public Google DNS server ( in your client’s settings. Additionally, attempt to restart the Internet Connection Sharing (ICS) service, or disable and then re-enable the adapter through which your Windows 10 computer connects to the Internet.

Another few typical problems:

  • Certain antivirus software includes a built-in firewall that might hinder Internet sharing. Temporarily deactivate the firewall and verify if the issue persists while it is disabled.
  • Ensure that you have enabled sharing precisely in the properties of your Internet connection.
  • Confirm that the Internet Connection Sharing service is enabled on Windows 10. You can easily do this by accessing the services management console – services.msc.
  • Execute the Network Adapter Troubleshooter utility by navigating to Troubleshoot -> Network Adapter -> Run Troubleshooter. This utility will examine the current adapter settings and attempt to automatically resolve any issues. Network-Adapter-Troubleshooter

Author: sales@hystou.com

Hystou Technology Co Limited is a reliable manufacturer and exporter of fanless Mini PC, industrial PC, all in one PC and industrial panel PC. Our products are exported to the EU, America, Asia, etc., and have enjoyed a great reputation in the whole world market. In order to supply quality products and excellent services, our company has got approvable reports and certificates of CE, FCC, RoHS, SGS, ISO9001 and so on. Our goal is "Innovation First, Quality First, Customer First, Service First". We are committed to providing quality products, excellent services, competitive prices, quick responses and prompt delivery. Warmly welcome every customer to visit us, and hope we both sides could create a brilliant future with our efforts. OEM and ODM orders are welcomed.

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